We ensure responsible and ethical practices across all our operations by maintaining full visibility throughout our supply chain.
Traceability is the foundation of ethical and sustainable operations. This ensures transparency and accountability of every fresh fruit bunch, from its source to the final product.
We also prioritize responsible practices by promoting environmental sustainability, human rights, and community welfare throughout our supply chain. We have achieved a significant milestone of 100% traceability at our plantations and mills, serving as a benchmark for ethical palm oil production.

Procedure
We have built a comprehensive system to ensure our Fresh Fruit Bunches (FFB), come from legal, ethical, and responsible resources.
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Traceability to Plantations
Our Fresh Fruit Bunch (FFB) supply comes from our core plantations, plasma, and third parties. Currently, the majority of our FFB supply originates from our core plantations and plasma.
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Traceability to Mills
We ensure traceability in the 27 mills we manage by using maps that depict the supply chain of Fresh Fruit Bunches (FFB) for each mill.
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Supplier Risk Analyst
In 2019 and 2020, we collaborated with third-party experts to develop the Subsidiary Prioritization and Assessment Program (SPAP).
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Certification
We are committed to responsible practices to obtain certifications that serve as benchmarks for our sustainability initiatives.
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Grievances
We promptly resolve various incoming grievances and are fully committed to maintaining their confidentiality
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